Privacy Policy

WEBSITE PRIVACY POLICY

This website is operated by Emily’s Wardrobe. Protecting the privacy of our customers and website visitors is extremely important to us. We encourage you to read this Privacy Policy carefully, as it explains:

  • Who we are;
  • What personal information we collect and why;
  • How we use, store, and share your information;
  • Your rights regarding your personal data; and
  • How you can contact us if you have any questions or concerns.

WHO WE ARE

Emily’s Wardrobe (“we”, “our”, or “us”) is responsible for collecting, processing, and storing certain personal information about our customers and website visitors. We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable, and act as the data controller for the personal information we process.

PERSONAL INFORMATION WE COLLECT

Information You Provide Directly

We may collect the following information when you interact with our website:

  • Full name
  • Billing and shipping address
  • Email address
  • Telephone number
  • Payment information
  • Order history
  • Customer support communications

Examples of when we collect this information include:

  • Placing an order
  • Creating an account
  • Subscribing to our newsletter
  • Contacting customer support
  • Participating in promotions, surveys, or giveaways

Information About Other Individuals

If you provide us with information about another person (for example, when sending an order as a gift), you confirm that you have permission to share their information and that they understand how their information may be used in accordance with this Privacy Policy.

COOKIES AND SIMILAR TECHNOLOGIES

Our website uses cookies and similar technologies to improve user experience, analyze website traffic, and enhance website functionality.

Cookies may collect information such as:

  • Number of website visits
  • Pages viewed
  • Device information
  • Geographic location
  • Website traffic patterns

Some cookies may be provided by trusted third-party service providers who assist us in operating our website and services.

When you first visit our website, you may be asked to consent to the use of certain cookies. You can manage or disable cookies through your browser settings at any time. Please note that disabling cookies may affect certain website features and functionality.

HOW WE USE YOUR PERSONAL INFORMATION

We use personal information for purposes including:

  • Processing and fulfilling orders
  • Managing customer accounts
  • Providing customer support
  • Sending order confirmations and delivery updates
  • Improving our products and services
  • Conducting research and analytics
  • Preventing fraud and maintaining website security
  • Sending marketing communications where permitted by law

SHARING YOUR INFORMATION

We may share your personal information with trusted third-party service providers who help us operate our business, including:

  • Payment processing providers
  • Shipping and logistics partners
  • E-commerce platform providers
  • Customer support systems
  • Accounting and business management software providers

We may also disclose information when required by law or when necessary to protect our legal rights, prevent fraud, or cooperate with law enforcement authorities.

We do not sell your personal information to third parties.

INFORMATION REQUIRED TO PROCESS ORDERS

To complete purchases and provide our services, we may require:

  • Name
  • Address
  • Email address
  • Phone number
  • Payment information

Without this information, we may be unable to process your order or provide certain services.

DATA RETENTION

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including compliance with legal, accounting, tax, and regulatory requirements.

Where legally required, certain transaction records may be retained for up to six years.

DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, disclosure, or alteration.

Access to personal information is restricted to individuals who require it for legitimate business purposes and who are subject to confidentiality obligations.

Although we take reasonable precautions to protect your information, no method of transmitting information over the internet can be guaranteed to be completely secure.

INTERNATIONAL DATA TRANSFERS

Some of our service providers may process data outside your country of residence. Whenever personal information is transferred internationally, appropriate safeguards will be implemented to protect your information in accordance with applicable data protection laws.

YOUR RIGHTS

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict or object to certain processing activities
  • Withdraw consent where applicable
  • Request data portability
  • Lodge a complaint with a relevant data protection authority

To exercise any of these rights, please contact us using the details below.

CONTACT US

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:

Email: info@wardrobe-emilys.com

COMPLAINTS

If you are not satisfied with how we handle your personal information, you may have the right to submit a complaint to your local data protection authority.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services. Any updates will be posted on this page and become effective immediately upon publication.

Last Updated: June 2026